Privacy Policy

# Privacy Policy – Bite Size Delivery
 
**Effective Date: November 16, 2025**
 
Bite Size Delivery (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
 
### 1. What Personal Information We Collect
When you visit our site, create an account, place an order, or join our rewards program, we may collect:
– Name, shipping address, billing address, phone number, and email address
– Date of birth (for mandatory age verification – 19+ or 21+ depending on province)
– Payment information (processed securely by third-party PCI-compliant processors; we do not store full card numbers)
– Purchase history and rewards points balance
– IP address, browser type, device information, and cookies
– Any information you voluntarily provide (e.g., customer support messages)
 
### 2. How We Collect Your Information
– Directly from you when you register, place an order, or sign up for marketing
– Automatically through cookies and similar technologies when you browse our site
– Through age-verification services required by law
 
### 3. Why We Collect and Use Your Information
We only use your information for the following purposes:
– To process and fulfill your orders (including discreet packaging and shipping)
– To verify you meet the legal age requirement in your province
– To operate our rewards/loyalty program
– To prevent fraud and ensure site security
– To communicate order updates and customer service
– To send promotional emails or SMS (only with your explicit opt-in consent)
– To comply with legal and tax obligations (we retain order records for 7 years as required by CRA)
 
### 4. Consent
You can withdraw or modify your consent at any time:
– Unsubscribe from marketing using the link in any email/SMS
– Email admin@bitesizedelivery.com to request changes
 
Creating an account or placing an order implies consent for the essential purposes listed above (order fulfillment, age verification, fraud prevention).
 
### 5. Who We Share Your Information With
We do NOT sell your personal information. We only share when necessary:
– Payment processors (Stripe, etc. – PCI-DSS compliant)
– Shipping carriers (Canada Post, USPS, etc. – with discreet packaging)
– Age-verification service providers
– Cloud hosting and IT providers (data stored in Canada whenever possible)
– Law enforcement or regulators when legally required
 
### 6. Security & Storage
– All data is encrypted in transit (HTTPS/SSL) and at rest
– Access is restricted to authorized personnel only
– We retain personal data only as long as necessary for the purposes above or as required by law
 
### 7. Cookies & Analytics
We use essential cookies for site function and optional analytics/marketing cookies (Google Analytics, Meta Pixel, etc.) only with your consent. You can manage preferences via the cookie banner at the bottom of any page.
 
### 8. Your Rights Under PIPEDA
You have the right to:
– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion (subject to legal retention requirements)
– Withdraw consent for non-essential uses
 
To exercise these rights, email admin@bitesizedelivery.com. We will respond within 30 days.
 
### 9. Age Restriction
Our site and services are intended for individuals 19 years of age or older (21 years of age or older in some provinces). We do not knowingly collect data from individuals under the age of 18.
 
### 10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated by email and by posting the new policy here.
 
### Contact Our Privacy Officer
Email: admin@bitesizedelivery.com  
Mail: Bite Size Delivery  
Vancouver, BC
Canada
 
Thank you for trusting Bite Size Delivery with your privacy.